Can I auto-pack the trash bag via app?

No. The auto waste packing process requires users to be present next to the device. You can start the auto-packing by pressing the button on the OLED screen. The entire process includes auto-packing, auto-sealing, removal of the trash bag, and auto-bagging. Once a sealed trash bag is ready, the user need to remove it. Auto-bagging will not initiate until the user take out the trash bag and double click the button on screen for auto-bagging.

Can I use a generic trash bag for auto waste packing?

No, the auto waste packing system requires PETKIT’s exclusive refill rings. These refill rings are designed for a seamless fit, ensuring smooth auto-packing. Using generic trash bags with the refill ring may lead to malfunctions.

How often should I replace a refill ring?

The refill ring package contains 3 pieces. One piece of refill ring can pack approximately 10 times, and the waste bin can hold one cat’s waste for up to 20 days. The data was tested by PETKIT Lab based on the toileting frequency of a single adult cat. The replacement frequency depends on the number of cats in your household and their litter box usage patterns.

How often should I pack the waste?

Based on PETKIT’s lab results, the waste bin supports up to 20 days of free-scooping for one cat. However, if you live in hot and humid conditions, we recommend packing the waste more frequently according to your preference.

Why is there a huge space in the trunk?

The large space inside the trunk of PUROBOT ULTRA is designed to accommodate the auto-packing system. This feature requires ample room to operate effectively. The packing module is engineered to lift up during operation, ensuring proper and successful packing of waste.

Does PUROBOT ULTRA have a weight limit?

We recommend a minimum weight of 1.5 kg (3.3 lbs) and a maximum weight of 10 kg (22 lbs) to use PUROBOT ULTRA.

Can Kittens use PUROBOT ULTRA?

We don’t recommend using PUROBOT ULTRA for kittens under 1.5 kg (3.3 lbs) or younger than 6 months, as they might not be able to trigger the weight sensors. For small kittens above 1.5 kg (3.3 lbs), we suggest activating the Kitten Protection Mode. Auto-cleaning and periodic cleaning will be disabled in this mode to ensure your kittens’ safety.

Is PUROBOT ULTRA safe for my cats?

Yes. PETKIT always put cat’s safety for top priority. PUROBOT ULTRA features X-axis rotation to keep the entrance open at all times and is equipped with 20 high-precision safety sensors, including advanced proximity and weight sensors. The litter box immediately stop rotating when a cat enters the cylinder, and the weight sensors ensure it remains stationary while your cat is inside until they exit.

Where should I place PUROBOT ULTRA?

For accurate weight measurements, the PUROBOT ULTRA should be placed on a hard, level surface. Maintain a distance of at least 5 cm (1.97 in) from walls and ensure that no objects obstruct the entrance.

What types of cat litter should I use for PUROBOT ULTRA?

PUROBOT ULTRA includes two sifters, compatible with most clumping cat litter. However, we don’t recommend use cat litter longer than 12 mm or wider than 3 mm.

How can I prevent the fecal streaking on the cylinder?

PUROBOT ULTRA's new cat litter pad features a larger inner litter bed (1272 cm²) to improve clumping performance during cylinder spinning. To prevent feces on the walls, we recommend use fast and tight clumping cat litter rather than slow-clumping varieties. If your cats don't bury their poop or have watery poops, streaking may occur when the cylinder spins. Please ensure that you use the recommended amount of litter to optimize clumping and reduce streaking.

How do I train my cat to use PUROBOT ULTRA?

Position the PUROBOT ULTRA where the previous litter box was located, using the same type of litter. Mix a scoop of the old litter with the new to maintain a familiar scent. Allow waste to accumulate gradually in the old box to ease the transition. To help your cat get accustomed to PUROBOT ULTRA, gently guide them inside when needed. Be patient with sensitive cats that may take longer to adapt to the automatic litter box.

How do I update my firmware?

The PUROBOT ULTRA firmware supports OTA (Over-the-Air) updates remotely, allowing for progressive releases and enhancements of new features. You will need to manually update your firmware through the PETKIT App.

How does the camera rotate?

The camera is preset to face the litter box by default. Once you adjust it to face outward via the app, that becomes its default resting position. When your cat enters, the camera faces inward to monitor litter box usage. After your cat leaves, the camera first rotates outward. When the scooping is about to start, it rotates inward to shoot clump images. Once scooping is complete, it finally rotates back to its outward-facing position.

AI Camera for Comprehensive Cat Behavior and Health Monitoring

360° Pet Monitor

Transitioning from home to litter box view, the 180-degree rotation camera delivers comprehensive tracking of pets’ litter box behaviors and stay-at-home wellness.

Stool Check Up, Early Disease Pre-screening

The camera captures stool and clump images after each cleaning cycle, alerting you to signs of constipation, diarrhea, hematuria, and other bowel or urinary issues based on stool color, stool consistency, and clump size. You can check cats’ fecal images in the app’s timeline and compare them with our stool health check chart, facilitating pre-screening for potential pet diseases.

Multi-cat AI Facial Recognition

The multi-cat recognition system accurately identifies each cat through unique facial features, ensuring precise recognition even in multi-pet families with cats of similar weights.

Holistic Health Insights, Proactive Pet Care

PUROBOT ULTRA creates a comprehensive database of feline health, enabling the provision of tailored healthcare and abnormality prescreening for each cat.

Touch-free Auto Waste Packing

Auto-cleaning

PUROBOT ULTRA automatically cleans cat waste after each litter box usage, ensuring a cleaner and easier experience.

Auto-packing

Enjoy PETKIT’s touch-free system that auto-packs and seals trash bags, preventing direct exposure to waste and the spread of bacteria.

Auto-bagging

Once you take out the packed trash bag, a new one is auto-refilled for you.

Overflow-secured Feature

In the event of an overflowing waste bin, our overflow-secured feature ensures packing performance by auto-expanding the trash bag.

Exclusive for PUROBOT ULTRA

Estimated Usage Duration for One Piece of Refill Ring

20 Days of Scoop-free Waste Bin

The 10L extra large waste bin supports up to 20 days of free-scooping for one cat. No worries if you leave home for a short vacation.

4-Stage Odor Control

All-round Seamless ShieldBase

The cylinder is upgraded with a 360° sealed ShieldBase, ensuring anti-leakage and seamless maintenance.

Patented Brim Structure

The brim structure guides urine to the ShieldBase to avoid leakage.

High Performance Cat Litter Pad Ultra

Choosing from 200 different fabrics and enduring over 500,000 durability tests, the litter pad is made of high-density 300D Oxford cloth with water-repellent technology.

Enhanced Tightening Installation

Ensures the litter pad stays firmly in place to prevent leakage.

xSecure Safety System

20 high precision sensors ensure the accurate operation and maximum safety. The cylinder stops working immediately upon detecting pet proximity, ensuring 100% safety for your feline friends.

Transform Cardboard to Cat Tunnel Magic

Your PUROBOT ULTRA’s package isn’t just for shipping! Follow the simple instructions on the sticker or fold it in your own way to transform the cardboard into a cat tunnel. It’s a fun and eco-friendly way for your cats to explore, play, and roll around.

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SPECS

Product Name

PETKIT PUROBOT ULTRA

Model

P9903

App Connection

2.4 GHz / 5 GHz Wi-Fi

Dimensions (W*D*H)

532*818*612 mm (20.94*32.20*24.09 in)

Entrance Height

265 mm (10.43 in)

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Purobot Ultra Automatic Cat Litter Box

360° Pet Monitor

Stool Check Up, Early Disease Pre-screening

Multi-cat AI Facial Recognition

Holistic Health Insights, Proactive Pet Care

Auto-cleaning

Auto-packing

Auto-bagging

Overflow-secured Feature

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Purobot Ultra Automatic Cat Litter Box

360° Pet Monitor

Stool Check Up, Early Disease Pre-screening

Multi-cat AI Facial Recognition

Holistic Health Insights, Proactive Pet Care

Auto-cleaning

Auto-packing

Auto-bagging

Overflow-secured Feature

Featured by

SPECS

Reviews

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